Professional Experience

15+ years of progressive leadership in IT infrastructure modernization and digital transformation

15+
Years Experience
5
Organizations
20+
Major Projects
470+
Users Managed

Career Timeline

November 2022 - Present (3 years 1 month)

Sr. IT Infrastructure Consultant

Customize Solution

Karachi, Sindh, Pakistan

Current

Leading IT modernization and cloud integration projects for manufacturing and pharmaceutical clients, aligning technology with operational goals and delivering measurable business value.

Key Responsibilities & Achievements:
  • Dream Networks Migration: Successfully migrated 12 physical servers to 3 Dell servers with Synology NAS, achieving 60% reduction in annual hardware OpEx and significant rackspace/HVAC savings
  • Disaster Recovery: Designed and implemented DR/BCP strategies achieving 100% uptime during simulated outages
  • Virtualization: Migrated physical environments to VMware/Hyper-V for Hakimsons Group and Dreams Network
  • Cloud Solutions: Built hybrid Exchange/Office 365 environments improving communication reliability by 95%
  • Governance: Delivered IT governance frameworks and conducted internal IT audits for compliance and risk mitigation
VMware ESXi 8.0 Hyper-V Veeam Backup Office 365 Exchange 2019 DR/BCP IT Governance
February 2019 - December 2022 (3 years 11 months)

Team Lead Manager

Customize Solution

Karachi, Pakistan

Managed diverse portfolio of enterprise IT projects including cloud migrations, infrastructure modernization, and unified communication deployments.

Notable Projects:
  • O365 deployment for HELP NGO with ongoing SLA management
  • Hosting server management on Windows Server 2016 with Plesk (75+ clients)
  • MS Exchange 2019 enterprise design and deployment for Helix Pharma
  • VMware ESXi 8.0 and vCenter solution for Hakimsons Group
  • Veeam Backup & Replication v12.0 deployment
  • Datacenter redesign for CBL, Sukkur
  • Complete infrastructure revamp for Hoora Pharma
  • Unified communication project for Pinnacle Bio Tech (IPT, Data, CCTV)
Project Management Team Leadership Cloud Migration Infrastructure Design
July 2017 - December 2018 (1 year 6 months)

Deputy Manager - IT Infrastructure

DG Khan Cement Company Limited

Hub, Balochistan, Pakistan

Directed IT operations for 470+ users across production plants and corporate offices, implementing enterprise-grade monitoring and management solutions.

Key Achievements:
  • Network Monitoring: Implemented SolarWinds NPM and Change Management, improving incident response by 40%
  • Bandwidth Optimization: Diagnosed bandwidth leaking using SolarWinds NetFlow Traffic Analyzer
  • Fiber Deployment: Designed and deployed 22km of optical fiber cable for plant area
  • Wireless Network: Managed 100+ centrally managed wireless access points serving 1,000+ concurrent clients
  • ITSM Portal: Executed ManageEngine helpdesk and inventory portal across 3 plants and head office
  • Infrastructure Management: Managed 170+ systems in MS Active Directory domain environment
  • Team Leadership: Led and mentored 4-member IT team, improving service delivery by 25%
SolarWinds NPM NetFlow Analyzer ManageEngine Fiber Optic Wireless Networks Active Directory
January 2014 - July 2017 (3 years 7 months)

Assistant Manager - IT

DG Khan Cement Company Limited

Hub, Balochistan, Pakistan

Oversaw plant-level IT infrastructure including networking, virtualization, and domain services across multiple sites.

Responsibilities:
  • Managed Cisco-based MPLS networking across multiple sites
  • Oversaw Microsoft domain services and VMware-based virtualization
  • Configured Active Directory, DNS, DHCP, and user access control policies
  • Deployed and managed PTMP links during plant construction phase
  • Standardized ITIL-based processes for support and incident management
  • Managed virtual servers on ESXi 5.5, 6.0, and 6.5
Cisco MPLS VMware ESXi Active Directory ITIL PTMP Links
October 2010 - October 2013 (3 years 1 month)

Executive Engineer - Electrical

SIEMENS Pakistan Engineering Co. Ltd

Multan, Pakistan

Worked in Field Services department on industrial automation and electrical maintenance projects for major manufacturing facilities.

Projects & Responsibilities:
  • JDW Sugar Mills: Received training on Siemens Simatic S7 PLC (Level 1)
  • DG Khan Cement: Managed annual maintenance contract for electrical systems
  • Preventive Maintenance: Conducted quarterly thermal imaging of switchboards and switchgears
  • Disaster Recovery: Rehabilitation work on AES Lalpir and Pakgen power plants after flood
  • Ensured uptime and safety compliance for industrial electrical systems
Siemens Simatic S7 Industrial Automation Thermal Imaging Preventive Maintenance Electrical Systems
January 2010 - September 2010 (9 months)

Project Manager - IT Systems

ARIES Industries

Karachi, Pakistan

Managed large-scale government IT project in partnership with NADRA for digital records management across Sindh province.

Project Details:
  • Scope: Issuance of Birth, Death, and Marriage digital certificates at Union Council level
  • Coverage: 1,052 Union Councils across entire Sindh province (excluding Karachi)
  • Partnership: Collaboration with NADRA for provincial government
  • End-to-end system design, implementation, and stakeholder coordination
  • Managed deployment across geographically dispersed locations
Project Management Government IT NADRA Partnership 1,052 Union Councils Digital Records

Industry Experience

🏭

Manufacturing

Cement, Sugar Mills, Industrial Plants

💊

Pharmaceutical

Helix Pharma, Hoora Pharma, Pinnacle Bio Tech

📡

Telecommunications

Wireless ISP, Network Infrastructure

🏛️

Government

Provincial IT Projects, NADRA Partnership

Core Expertise

Leadership & Management

  • Team leadership and staff development
  • Project management and delivery
  • Vendor and SLA management
  • Budget planning and cost optimization
  • Stakeholder communication

Technical Expertise

  • IT infrastructure design and optimization
  • Virtualization (VMware, Hyper-V)
  • Disaster recovery and business continuity
  • Network architecture and security
  • Cloud integration (Azure, Office 365)